Hanoi Tours Expert respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for this site, hanoitoursexpert.com.

What Do We Collect ?

We May Collect The Following Information:

  • Your name and your job title
  • Your contact information including email address
  • Your demographic information such as postcode, interests and preferences
  • And other information relevant to customer surveys can also be collected

What We Do With The Information We Collect ?

Hanoi Tours Expert requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For our Internal record keeping
  • We can use the information for our products and services improvement.
  • We can periodically send you promotional email about new products, special offers or other information which we think you might interested in.
  • We may also use your information to contact you for our market research purposes. We may contact you by email, phone, or by fax.
  • We may use the information to customize the website according to your interests.

We Will Never Give Any Information About You To Others

Our site uses forms in which you give us contact information (like your name, address, and email address) so you can book travel services, request information and support. We use your customer information only when it will be important for us to contact you regarding our services, and special offers we think you’ll find valuable.

This site also contains links to other sites. Hanoi Tours Expert is not responsible for the privacy practices or the content of such Web sites. For more information on this subject, please see our terms and conditions.

Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.


Security

Planning and booking your trip with Hanoi Tours Expert is quick, convenient and safe. We use every security measure available to ensure customer confidentiality when collecting information and receiving online payments. Securing your credit card information is our top priority. Your personal information is fully encrypted. As with any e-mail, e-mails sent to and from our site will pass through non-encrypted space.

We treat the personally identifiable information you provide to us as confidential information. After personally identifiable information reaches Hanoi Tours Expert, it is stored on a secure server that resides behind firewalls designed to block unauthorized access. Access is also restricted within Hanoi Tours Expert.


Sending Emails

We use emails to communicate with you, to send information that you have requested. We also provide email links, as on our contact us page, to allow you to contact us directly. We strive to promptly reply to your messages.

The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will never be shared with third parties.


Contacting The Web Site

If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, you can contact: sales@hanoitoursexpert.com.